{"id":779,"date":"2026-02-12T11:23:38","date_gmt":"2026-02-12T11:23:38","guid":{"rendered":"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\/?page_id=779"},"modified":"2026-02-16T09:12:19","modified_gmt":"2026-02-16T09:12:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<section class=\"bde-section-779-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-div-779-101 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-icon-779-102 bde-icon\">\n\n    \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link bde-icon-icon breakdance-icon-atom\" href=\"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\" target=\"_self\" data-type=\"url\"  >\n\n    \n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"icon-home\" viewBox=\"0 0 32 32\">\n<path d=\"M32 18.451l-16-12.42-16 12.42v-5.064l16-12.42 16 12.42zM28 18v12h-8v-8h-8v8h-8v-12l12-9z\"\/>\n<\/svg>\n        \n        \n        \n                <\/a>\n\n    \n\n\n<\/div><div class=\"bde-text-779-103 bde-text\">\nFaq\n<\/div>\n<\/div><h1 class=\"bde-heading-779-104 bde-heading px-heading-Bredcrm\">\nCommonly asked questions \n<\/h1><div class=\"bde-text-779-112 bde-text\">\nBy offering concise and informative responses, this section helps users find solutions without the need to contact customer support, saving time\n<\/div><\/div>\n<\/section><section class=\"bde-section-779-105 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"oxy-container-779-106 oxy-container px-container\"><div class=\"bde-div-779-107 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-frequently-asked-questions-779-111 bde-frequently-asked-questions px-frequently-asked-questions-1\">\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-111-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-111-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Where can I subscribe to your newsletter?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 137.4c12.5-12.5 32.8-12.5 45.3 0l160 160c12.5 12.5 12.5 32.8 0 45.3s-32.8 12.5-45.3 0L224 205.3 86.6 342.6c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-111-button-1\" id=\"bde-faq-111-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><p>We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can unsubscribe from the newsletter at any time.<\/p><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-111-button-2\" aria-expanded=\"false\" aria-controls=\"bde-faq-111-2\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Can I order a free copy of magazine to sample?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 137.4c12.5-12.5 32.8-12.5 45.3 0l160 160c12.5 12.5 12.5 32.8 0 45.3s-32.8 12.5-45.3 0L224 205.3 86.6 342.6c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-111-button-2\" id=\"bde-faq-111-2\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><p>Unfortunately, we\u2019re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the magazine\u2019s publisher directly to ask if they can send you a free copy.<\/p><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-111-button-3\" aria-expanded=\"false\" aria-controls=\"bde-faq-111-3\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Where on your website can I open a customer account?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 137.4c12.5-12.5 32.8-12.5 45.3 0l160 160c12.5 12.5 12.5 32.8 0 45.3s-32.8 12.5-45.3 0L224 205.3 86.6 342.6c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-111-button-3\" id=\"bde-faq-111-3\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><p>You can create a new account at the end of the order process or on the following page. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.<\/p><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-111-button-4\" aria-expanded=\"false\" aria-controls=\"bde-faq-111-4\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Do I need to create an account to make an order?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 137.4c12.5-12.5 32.8-12.5 45.3 0l160 160c12.5 12.5 12.5 32.8 0 45.3s-32.8 12.5-45.3 0L224 205.3 86.6 342.6c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-111-button-4\" id=\"bde-faq-111-4\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><p>No, you don\u2019t have to create an account. But there are a few advantages if you create an account.<\/p><ul><li><p>You never have to enter your billing and shipping address again<\/p><\/li><li><p>Find all of your orders, subscriptions and addresses in your account<\/p><\/li><li><p>Download invoices of your orders<\/p><\/li><\/ul><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-111-button-5\" aria-expanded=\"false\" aria-controls=\"bde-faq-111-5\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Do you also have a physical store?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 342.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 274.7 86.6 137.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z\"\/><\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Free 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT License) Copyright 2023 Fonticons, Inc. --><path d=\"M201.4 137.4c12.5-12.5 32.8-12.5 45.3 0l160 160c12.5 12.5 12.5 32.8 0 45.3s-32.8 12.5-45.3 0L224 205.3 86.6 342.6c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3l160-160z\"\/><\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-111-button-5\" id=\"bde-faq-111-5\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><p>No, we don\u2019t have a physical store location at the moment. We accept only orders through our online shop and we\u2019re shipping all orders with the Swiss Post Service. Please visit our shipping section for more details.<\/p><p>From time to time you will find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you\u2019ll receive the latest news.<\/p><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>\n<\/div><\/div><\/div>\n<\/section><section class=\"bde-section-779-113 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"oxy-container-779-114 oxy-container px-container\"><div class=\"bde-div-779-123 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-text-779-124 bde-text px-sub-title-copy-2\">\nContact\n<\/div><h3 class=\"bde-heading-779-125 bde-heading px-title-heading\">\nStill have questions?\n<\/h3><div class=\"bde-text-779-126 bde-text\">\nIf your question isn't listed here, feel free to contact us or start a live chat with our team. We're happy to help!\n<\/div><div class=\"bde-form-builder-779-128 bde-form-builder\">\n\n<form id=\"contact-form128\" class=\"breakdance-form breakdance-form--vertical\" data-options=\"{&quot;slug&quot;:&quot;custom&quot;,&quot;name&quot;:&quot;Contact Form&quot;,&quot;ajaxUrl&quot;:&quot;https:\\\/\\\/oxylibrary.com\\\/oxygen-finance-application-template-pack\\\/wp-admin\\\/admin-ajax.php&quot;,&quot;clearOnSuccess&quot;:true,&quot;hideOnSuccess&quot;:false,&quot;successMessage&quot;:&quot;Your message has been received!&quot;,&quot;errorMessage&quot;:&quot;Something went wrong&quot;,&quot;redirect&quot;:false,&quot;redirectUrl&quot;:&quot;&quot;,&quot;customJavaScript&quot;:&quot;&quot;,&quot;recaptcha&quot;:{&quot;key&quot;:&quot;&quot;,&quot;enabled&quot;:false},&quot;honeypot_enabled&quot;:false,&quot;popupsOnSuccess&quot;:[],&quot;popupsOnError&quot;:[]}\" data-steps=\"0\" >\n  \n  \n  \n<div class=\"breakdance-form-field breakdance-form-field--text\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"name\">\n             Full name <span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"name\"\n    aria-describedby=\"name\"\n    type=\"text\"\n    name=\"fields[name]\"\n    placeholder=\"Enter your name\"\n    value=\"\"\n                \n        \n        \n    required\n    \n    \n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--email\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"email\">\n            Email Address<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <input\n    class=\"breakdance-form-field__input\"\n    id=\"email\"\n    aria-describedby=\"email\"\n    type=\"email\"\n    name=\"fields[email]\"\n    placeholder=\"Enter your email\"\n    value=\"\"\n                \n        \n        \n    required\n    \n    \n    \n    \n    \n>\n\n\n    \n    \n<\/div>\n\n\n<div class=\"breakdance-form-field breakdance-form-field--textarea\" >\n    \n    \n            <label class=\"breakdance-form-field__label\" for=\"message\">\n            Message<span class=\"breakdance-form-field__required\">*<\/span>\n        <\/label>\n    \n    <textarea\n    class=\"breakdance-form-field__input\"\n    id=\"message\"\n    aria-describedby=\"message\"\n    type=\"textarea\"\n    name=\"fields[message]\"\n        placeholder=\"Enter your message\"\n    required\n    \n    \n    >\n<\/textarea>\n\n\n    \n    \n<\/div><div class=\"breakdance-form-field breakdance-form-footer\">    \n    \n    \n    \n    \n            \n            <button type=\"submit\" class=\"button-atom button-atom--primary breakdance-form-button breakdance-form-button__submit\"  >\n    \n        <span class=\"button-atom__text\">Submit<\/span>\n\n        \n        \n            <\/button>\n    \n    <input type=\"hidden\" name=\"form_id\" value=\"128\">\n    <input type=\"hidden\" name=\"post_id\" value=\"779\">\n<\/div>\n\n  \n<\/form>\n\n\n<\/div>\n<\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Faq Commonly asked questions By offering concise and informative responses, this section helps users find solutions without the need to contact customer support, saving time Where can I subscribe to your newsletter? We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_oxygen_hide_in_design_set":false,"_oxygen_tags":"","footnotes":""},"class_list":["post-779","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\/wp-json\/wp\/v2\/pages\/779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\/wp-json\/wp\/v2\/comments?post=779"}],"version-history":[{"count":10,"href":"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\/wp-json\/wp\/v2\/pages\/779\/revisions"}],"predecessor-version":[{"id":1152,"href":"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\/wp-json\/wp\/v2\/pages\/779\/revisions\/1152"}],"wp:attachment":[{"href":"https:\/\/oxylibrary.com\/oxygen-finance-application-template-pack\/wp-json\/wp\/v2\/media?parent=779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}